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Customer CareCustomer Care
We offer a great product with the latest features, but more importantly we have a solid responsive technical support team which stands behind our product. From the moment you "partner" with Pragmedic, an account coordinator focuses on making the business and data transition to the application as smooth as possible so you can start reaping the benefits from your investment quickly. Ongoing technical support is provided by individuals with expertise in all areas of practice management as well as computers and operating systems. We utilize the latest communication tools to answer your questions and solve your problems not only on-line but also on-site.

Minimum TrainingSupport

We are one of the few companies to offer Live Support during Office Hours. We have a dedicated and trained team of support representatives and agents to help you in all your issues and guide you.

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LineMinimum Implementation
In the past traditional client applications have been difficult to deploy and update. It was not uncommon to install one application only to have it break another. Issues such as "DLL Hell" made installing and maintaining client applications difficult and frustrating. The implementation of our solutions will primarily be Web-based but in instances where internet is not available a local team will be appointed. Due to nature of embedded "Smart Client Technology", implementation of software is very simple. Although there will be some customized reports and other issues for which a local on site implementation team will be available. Out team also provides prescriptive guidance to those that wish to self-update our .NET Framework-based application that is to be deployed across multiple desktops.

Minimum TrainingMinimum Training
The software is very user friendly; although Web-based training, Online User Help and a Customer Care Support Desk will be available. But with a minimum training, users would be able to start with the system at their own.

 

 

 

 

 


A brief overview of PRAGMEDIC

The Company
PRAGMEDIC has taken a leadership role in helping to redesign the healthcare delivery system by using health information technology to improve health care quality, affordability and outcomes. We at PRAGMEDIC believe in providing a one-stop solution to our customers, since we understand what customer wants - and we always let the customer focus on their core business & let us manage their requirements.

Founded: June 2000

Karachi:
21-B, Sindhi Muslim C.H. Society. Karachi 74400, Pakistan
Phone:0300-821-6010

Lahore:
Plaza Number 341, Block B, Main Boulevard (Commercial) Phase 6,
DHA Lahore Cantt Post Code 54792

Islamabad:
4th Floor Building 22 Executive Center,
SCHS E-11/2-3 Islamabad


Email: info@pragmedic.net
URL: www.pragmedic.net

 
 
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